Privacy Policy
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains what information we may collect through
bornholmapartments.com, how we use it and what rights you have in
relation to your personal data.
Who we are
The controller of personal data processed through this website
is Bornholm Apartments.
Kjeldsebyvej 2
3760 Gudhjem
Denmark
What data we collect
We may collect personal data when you contact us, submit an
availability or booking enquiry, or otherwise use our website.
- your name,
- email address,
- telephone number,
- planned check-in and check-out dates,
- number of adults and children,
- information relating to your enquiry or reservation,
- information included in messages sent to us,
- IP address and basic technical information about your device and browser.
Availability and booking enquiries
On the Bornholm Apartments website, you can check apartment
availability and submit an enquiry about your stay. The form
may include your check-in and check-out dates, the number of
adults and children, and contact information required to
process your enquiry.
We use this information to check availability, respond to your
enquiry, prepare an offer, manage your reservation and
communicate with you in connection with your stay.
Providing the required information may be necessary for us to
process your enquiry or reservation. Without this information,
we may not be able to respond to your request or complete your booking.
Contacting us
If you contact us by email, telephone or through a form on our
website, we may process the information you provide in order
to respond to your enquiry and, where applicable, manage your
reservation.
Legal basis
We may process your personal data on the basis of:
-
performance of a contract or steps taken before entering into a contract
– particularly in connection with an accommodation enquiry or reservation, -
our legitimate interests
– including communication, website security and ensuring the proper operation of our services, -
legal obligations
– where applicable law requires us to retain certain information, -
your consent
– where consent is required for a particular type of processing.
Cookies
Our website may use cookies and similar technologies necessary
for its proper and secure operation, including the functioning
of forms and booking features and the storage of certain user
preferences.
If additional cookies are used for analytics, marketing or
third-party services, they will be used in accordance with
applicable law and, where required, only after obtaining your consent.
You can manage cookies through your browser settings and,
where available, through the cookie consent settings provided
on our website.
Technical data
Our server, hosting provider or security systems may
automatically record technical information such as your IP
address, browser type, device type, pages visited, and the
date and time of your visit.
This information may be used to maintain website security,
prevent abuse, diagnose technical problems and ensure the
proper operation of the website.
External links and content
Our website may contain links to or content from external
websites and services.
When you visit an external website, its own privacy policy
applies. Third-party providers may process information in
accordance with their own privacy policies and applicable law.
Who we share data with
We do not sell or rent your personal data.
Personal data may be shared with trusted service providers only
where necessary for website operation, reservation management,
hosting, email services, website security or compliance with
our legal obligations.
International data transfers
Some technology service providers may process information
outside Denmark or the European Economic Area. Where this
occurs, appropriate safeguards required by applicable data
protection law are used.
How long we retain your data
We retain personal data only for as long as necessary for the
purposes for which it was collected and for any additional
period required by applicable law.
Information relating to reservations and payments may be
retained for the period required under applicable Danish
accounting, tax or other legal requirements.
Information relating to general enquiries that do not result
in a reservation may be deleted when it is no longer required.
How we protect your data
We use appropriate technical and organisational measures to
protect personal data against unauthorised access, loss,
misuse, alteration or disclosure.
However, no method of transmitting or storing information
online can guarantee complete security.
Your rights
Under applicable data protection law, you may have the right to:
- request access to your personal data,
- request correction of inaccurate or incomplete data,
- request deletion of your data in certain circumstances,
- request restriction of processing,
- object to certain types of processing,
- request data portability where applicable,
- withdraw your consent at any time where processing is based on consent.
To exercise your rights, please contact us at
booking@bornholmapartments.com
.
Right to lodge a complaint
If you believe that your personal data is being processed in
violation of applicable data protection law, you have the
right to lodge a complaint with the relevant supervisory authority.
In Denmark, the supervisory authority is
Datatilsynet, the Danish Data Protection Agency.
Children’s data
Our apartments may be booked for families travelling with
children. However, our website is not intended to collect
personal data directly from children. Booking enquiries and
reservations should be submitted by an adult.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time,
particularly when our website, services or applicable legal
requirements change.
The current version of this Privacy Policy will always be
available on this page.